Medical Alert Reviews
We’d like to think that we offer the best, most reliable emergency response products around, plus unmatched emergency response care. Don’t just take our word for it; read for yourself what actual customers have to say about their experiences with Medical Alert!
4.6 star rating 4.6 1268 Reviews
(970) (174) (55) (30) (39)
Show all reviews
- Reviews (1268)
Updating Results
Verified Reviewer
0.0 star rating
01/05/25
L
Linda
Verified Reviewer
5.0 star rating
04/23/24
Very quick in getting help
Review by Linda on 23 Apr 2024 review stating Very quick in getting help
Very quick in getting help to me.
On Medical Alert
share ' Share Review by Linda on 23 Apr 2024 facebook facebook Share Review by Linda on 23 Apr 2024 twitter twitter Share Review by Linda on 23 Apr 2024 LinkedIn linkedin Share Review by Linda on 23 Apr 2024 Comments (1)
04/23/24
Was this review helpful? 3 2
Comments by Store Owner on Review by Linda on 23 Apr 2024
Alex, Customer Reviews Manager
04/24/24
Thanks so much for your feedback! We value our customers and appreciate the time you took to share your experience.
04/24/24
E
Elizabeth
Verified Reviewer
5.0 star rating
04/05/24
I can't get open to
Review by Elizabeth on 5 Apr 2024 review stating I can't get open to
I can't get open to ckean it so I can't use
On Medical Alert
share ' Share Review by Elizabeth on 5 Apr 2024 facebook facebook Share Review by Elizabeth on 5 Apr 2024 twitter twitter Share Review by Elizabeth on 5 Apr 2024 LinkedIn linkedin Share Review by Elizabeth on 5 Apr 2024 Comments (1)
04/05/24
Was this review helpful? 0 3
Comments by Store Owner on Review by Elizabeth on 5 Apr 2024
Alex, Customer Reviews Manager
04/08/24
Elizabeth, thank you for reaching out to us. If you have any questions, regarding your equipment please reach out to our customer service department at 800-906-0827 so we can assist you and answer any questions you may have.
04/08/24
T
Thomas B.
Verified Reviewer
4.0 star rating
03/29/24
Only issue we have is
Review by Thomas B. on 29 Mar 2024 review stating Only issue we have is
Only issue we have is that the wristband seems flimsy and doesn't stay on. Otherwise very happy with the service.
On Medical Alert
share ' Share Review by Thomas B. on 29 Mar 2024 facebook facebook Share Review by Thomas B. on 29 Mar 2024 twitter twitter Share Review by Thomas B. on 29 Mar 2024 LinkedIn linkedin Share Review by Thomas B. on 29 Mar 2024 Comments (1)
03/29/24
Was this review helpful? 1 2
Comments by Store Owner on Review by Thomas B. on 29 Mar 2024
Alex, Customer Reviews Manager
04/08/24
Thomas, we are pleased to hear that you are happy with our service. Please feel free to reach out to our customer service department at 800-906-0827 so that we can answer any questions you may have and see if there are other options that may be a better solution for you.
04/08/24
P
Paul
Verified Reviewer
5.0 star rating
03/13/24
happy to have this item
Review by Paul on 13 Mar 2024 review stating happy to have this item
There was a full ambulance response but came too late as neighbor took me to emergency. Still it is reassuring! Your contact with ALL the names on my list for responders was a bit much, and confused people. Yvonne de Miranda phoned you and specifically told you that a neighbor was already on his way to emergency with Paul. The ambulance is only if...Read MoreRead more about There was a full ambulance response
none of the notified people have responded back to you. Thank you nonetheless. I still do not know how far in the house my voice response works when I set off alarm. How close to the alert box must I be for it to work? Paul Kovalchuk Read LessRead less about There was a full ambulance response
On Medical Alert
share ' Share Review by Paul on 13 Mar 2024 facebook facebook Share Review by Paul on 13 Mar 2024 twitter twitter Share Review by Paul on 13 Mar 2024 LinkedIn linkedin Share Review by Paul on 13 Mar 2024 Comments (1)
03/13/24
Was this review helpful? 2 1
Comments by Store Owner on Review by Paul on 13 Mar 2024
Alex, Customer Reviews Manager
03/15/24
Paul, thank you for your valuable feedback. We were able to locate your account and have forwarded all information over to our Customer Service Department so a representative can follow up with you and address all your concerns. Please be will and take care.
03/15/24
M
Merlelee
Verified Reviewer
5.0 star rating
03/13/24
I recommend this to many.
Review by Merlelee on 13 Mar 2024 review stating I recommend this to many.
How do I discontinue the add’l $5.00 on my monthly bill.
On Medical Alert
share ' Share Review by Merlelee on 13 Mar 2024 facebook facebook Share Review by Merlelee on 13 Mar 2024 twitter twitter Share Review by Merlelee on 13 Mar 2024 LinkedIn linkedin Share Review by Merlelee on 13 Mar 2024 Comments (1)
03/13/24
Was this review helpful? 0 1
Comments by Store Owner on Review by Merlelee on 13 Mar 2024
Alex, Customer Reviews Manager
03/15/24
Merlelee, thank you for taking the time and sharing your valuable feedback with us. Feel free to call our customer service department at 1-800-906-0872 so that we can discuss your account with you. Please be well, safe and take care.
03/15/24
C
Concetta
Verified Reviewer
5.0 star rating
03/12/24
Great Safety Protection
Review by Concetta on 12 Mar 2024 review stating Great Safety Protection
Medical Alert is my protection from falling. It is very sensitive to possible falling. It works very well in my house.
On Medical Alert
E
Eileen
Verified Reviewer
5.0 star rating
03/12/24
Excellent response and notification of
Review by Eileen on 12 Mar 2024 review stating Excellent response and notification of
Excellent response and notification of my family
On Medical Alert
D
Donna
Verified Reviewer
5.0 star rating
03/12/24
Help arrived quickly and got
Review by Donna on 12 Mar 2024 review stating Help arrived quickly and got
Help arrived quickly and got me to the hospital .
On Medical Alert
share ' Share Review by Donna on 12 Mar 2024 facebook facebook Share Review by Donna on 12 Mar 2024 twitter twitter Share Review by Donna on 12 Mar 2024 LinkedIn linkedin Share Review by Donna on 12 Mar 2024 Comments (1)
03/12/24
Was this review helpful? 3 2
Comments by Store Owner on Review by Donna on 12 Mar 2024
Alex, Customer Reviews Manager
03/13/24
Donna, thank you for taking the time and sharing your valuable feedback with us. We are glad that we were able to get you the help that was needed. Please be well, safe, and take care.
03/13/24
M
Michael
Verified Reviewer
5.0 star rating
03/12/24
Takes 1minute to talk to
Review by Michael on 12 Mar 2024 review stating Takes 1minute to talk to
Takes 1minute to talk to a person then they ask alot of questions recently I had a heart attack and could hardly talk I really didn't feel like talking
Need faster response time
Need faster response time
On Medical Alert
share ' Share Review by Michael on 12 Mar 2024 facebook facebook Share Review by Michael on 12 Mar 2024 twitter twitter Share Review by Michael on 12 Mar 2024 LinkedIn linkedin Share Review by Michael on 12 Mar 2024 Comments (1)
03/12/24
Was this review helpful? 2 3
Comments by Store Owner on Review by Michael on 12 Mar 2024
Alex, Customer Reviews Manager
03/15/24
Michael, thank you for taking the time and sharing your valuable feedback with us. Feel free to call our customer service department at 1-800-906-0872 so that we can discuss your account with you. Please be well, safe and take care.
03/15/24
J
Joanne
Verified Reviewer
5.0 star rating
02/14/24
Thanks Medical Alert.
Review by Joanne on 14 Feb 2024 review stating Thanks Medical Alert.
Response was prompt and efficient. I'm just getting home from the hospital and rehab. I've had the service for two years without needing it, but was really glad I had it this month.
On Medical Alert