On the Go Mini

Setting Up Your System

  • Attach the charging cable to the plug and insert it into an electrical outlet that is not controlled by a light switch.
  • Place your On the Go Mini device in the center of the charging pad. If the battery is out of charge, it may take a few minutes for the device to announce, “Your device is now charging,” and the green flashing LED will appear. The LED light on the charging pad will turn from green to blue, and the red LED light on the mini will illuminate. When the red power light goes out, your device is fully charged.
  • Your device is now ON and you will be ready to make a test call when there is adequate battery charge, and the device is connected to the cellular network. You will hear an announcement and the device will prompt you through the setup. The setup message will repeat until the button is pressed and the setup is complete.

Using and Troubleshooting Your System

Placing an Emergency Call

  • Firmly press and hold the HELP button until the device beeps and announces, “Placing an emergency call now. To cancel the call please press and hold the HELP button for two seconds now.”
  • Allow the call to go through and speak to the response center.

Canceling An Emergency Call

  • During the “Placing an emergency call now…” announcement, press and hold the HELP button for two seconds when prompted.
  • The device will announce, “Your call has been canceled.”

Turning Off Your Device

  • Quickly press and release the Help button three times. Your device will announce, “Device is powering off. Please confirm by pressing and holding the HELP button now.”
  • Confirm by pressing and holding the Help button and the device will announce, “Powering off now, goodbye.”

Turning On Your Device

  • Firmly press and hold the HELP button for one second or place it on the charger.

Adjusting the Lanyard

  • To adjust the lanyard, hold one side of the loop and slide the barrel until the lanyard is at the proper length.

Indicator Lights

  • Solid Red Power Light: Device is connected to the charger.
  • Blinking Red Power Light: Your battery is critically low.
  • Solid Green Signal Light: Your device has cellular connection.
  • Blinking Green Signal Light: Your device has adequate charge and is looking for cellular connection.

Important Information

CHARGE YOUR DEVICE DAILY! TEST YOUR DEVICE MONTHLY!

  • Your device requires adequate battery charge and cellular signal to make an emergency call.
  • Your device is waterproof and can be worn in the shower, it should not be submerged in water for extended periods.
  • Lanyards are designed to break away under certain However, any cord worn around the neck can pose a risk of strangulation, including the possibility of serious injury or death.
  • To conserve the battery, when wearing your device, the LED will remain OFF as long as there is adequate charge.
  • Always turn your device off when traveling on a plane.
  • Save your shipping box for future use.
  • To clean the device, wipe with a damp Never insert sharp objects into any cavity. It will damage the device and could void the warranty.
  • Your device uses the cellular network to communicate. The device’s location, network provider service availability, and other issues may disrupt communications.
  • Your device uses GPS technology to identify your In good conditions, the product should provide a location that is accurate within 30 feet or less. However, the performance of GPS can be affected by a wide range of factors, including obstructions, metal objects in the vicinity, structures that block the signal from satellites, weather, and other factors.
  • Our products are tested, as are other cellular and wireless communications products licensed in the United Individuals with pacemakers should review their pacemaker materials regarding interaction with cell phones and take the same precautions the materials recommend for this device.

Note: Please notify us if there are any changes to your address, phone number or emergency contacts.